Etika Customer Service (Record no. 222227)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00854nam a2200193Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260922095904.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260922s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 979-3654-27-9 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | ind |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 659.2 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | KASMIR |
| 245 10 - TITLE STATEMENT | |
| Title | Etika Customer Service |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3. ed.1 |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Jakarta |
| Name of producer, publisher, distributor, manufacturer | Pt Raja Grafindo Persada |
| Date of production, publication, distribution, manufacture, or copyright notice | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 204 hlm. |
| Dimensions | 21 cm |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Membahas bagaimanakah etika untuk menjadi customer service agar dapat memberikan pelayanan maksimal kepada nasabah. pembahasan ini ditujukan bagi mahasiswa ekonomi, perbankan, perhotelan, pariwisata dan komunikasi. Hal ini juga bermanfaat bagi para pengusaha dan karyawan yang dalam pekerjaannya berhubungan langsung dengan nasabah seperti customer service, teller, public relation, resepsionis dll. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | 0 |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Grade 10-12 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Shelving location | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Can be borrowed | SMA IPEKA Sunter | General stacks | 03/10/2009 | 32000.00 | 659.2 KAS e | 0540900138 | 09/22/2026 | 09/22/2026 | Books |