000 00407nam a2200169Ia 4500
005 20260902055250.0
008 260902s9999 xx 000 0 und d
020 _a0-273-68177-X
041 _aeng
082 _a658.8
100 1 _aPEELEN, Ed
245 1 0 _aCustomer Relationship Management
264 _bPrentice Hall
_c2005
300 _avi, 433 hlm.
_c24.5 cm
650 4 _a0
655 _aGrade 10-12
999 _c180001
_d180001