Melayani Pelanggan Kecewa : Tetap Efektif dalam kondisi Kesal

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TextLanguage: Indonesian Jakarta Ppm 2003Edition: 2Description: xiv , 85 hlm. ilus. 21 cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	SMA IPEKA Sunter			General stacks	658.812 MOR m.pk (Browse shelf(Opens below))					Available			0540400358

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