TY  - BOOK
AU  - BRINKMAN,Rick
AU  - Rick Kirschner
TI  - Dealing With Difficult People
SN  - 007-124693-2
U1  - 351.1 
PY  - 2004///
CY  - Singapore
PB  - MCGRAW-HILL Education
KW  - 0
KW  - Grade 10-12
ER  -