00519nam a2200181Ia 450000500170000000800410001702000180005804100080007608200100008410000240009424500840011825000060020226400430020830000330025165000060028465500160029070000310030620260922095810.0260922s9999    xx            000 0 und d  a979-20-2239-2  aind  a659.21 aFOSTER, Timothy R.V10aHow to be better at ... Customer Careb: Memberikan perhatian kepada Pelanggan   a2  aJakartabPt Elex Media Koputindoc2002  axiii, 184 hlm.bilus.c21 cm 4a0  aGrade 10-121 aAgus Teguh H. etranslator