TY  - BOOK
AU  - GASPERSZ,Vincent
TI  - Total Quality Management
SN  - 979-686-344-8
U1  - 658.4013 
PY  - 2005///
CY  - Jakarta
PB  - Gramedia Pustaka Utama
KW  - 0
KW  - Grade 10-12
N2  - Buku Total Quality Management ini ditulis dengan kualifikasi di bidang manajemen sistem industri dan kualitas, seperti : Benchmarking, Malcom Baldrige Award, ISO 9000:2000, ISO 14000, Quality Problem Solving Quality Improvement Project, Motorola's Six Sigma, Total Quality in: marketing, human resource, accounting, manufacturing, education health care, banking, hotel and restaurant
ER  -