00711nam a2200193Ia 450000500170000000800410001702000220005804100080008008200100008810000240009824500540012226400250017630000230020152001390022465000060036365500160036999900190038595201130040420260902055448.0260902s9999 xx 000 0 und d a978-602-97353-1-4 aind a658.31 aAGUNG, Yuliana, MBA10aYes! I can Serve: Handbook for Service Excellence bOne Publishingc2012 av, 266 hlm.c24 cm aBuku ini memberi tuntunan praktis kepada insan "frontliners" untuk melayani secara prima dengan tetap mengendepankan kerendahan hati.  4a0 aGrade 10-12 c186387d186387 00104070a064cGENd2012-03-05g125000.00l0o658.3 AGU yp0641200199r2026-09-02 05:54:48w2026-09-02yBK